| Year | 2011 | |
| Month | March | |
| Week | 1 | |
| Date | Place | Type of activity |
| DAY 1 | Reception | Telephone; Radio; check in list; Bookings; Authorization |
| DAY2 | Reception | Recons; Telephone; Radio; PIT check; Key check. |
| DAY3 | Reception | Telephone; radio; bookings; Key check. |
| DAY4 | Reception | Printed programs; worked with guests; check outs; Key check; folded envelopes. |
| DAY5 | Reception | Float; checked in guest; worked on check in system; Cash up. |
| DAY6 | Reception | Handled guests;bookings; payments; checked out. |
| DAY7 | Reception | Folded envelopes; telephone; radio; bookings; payments; cash up. |
| Summary of experience gained: | ||
| Learned how the reception setup works at Sondela, and what the reason is that Sondela has a reception. Can check guests in and out, make bookings for them, do payments, can do key check, PIT check. Knows how to print the arrivals list, and how to make photo copies. | ||
| Year | 2011 | |
| Month | March | |
| Week | 2 | |
| Date | Place | Type of activity |
| DAY 1 | Reception | Check outs of guests; Key check; folded envelopes. |
| DAY2 | Reception | Checked in guests; bookings; payments; radio; telephone; cash up. |
| DAY3 | Reception | SICK LEAVE |
| DAY4 | Reception | SICK LEAVE |
| DAY5 | Reception | Folded envelopes; telephone; radio. |
| DAY6 | Reception | WEEKEND OFF |
| DAY7 | Reception | WEEKEND OFF |
| Summary of experience gained: | ||
| Can work better with guests, feel more comfortable to talk and deal with guests. I can give directions better to guest and also know prices of activities off by heart. | ||
| Year | 2011 | |
| Month | March | |
| Week | 3 | |
| Date | Place | Type of activity |
| DAY 1 | Reception | DAY OFF |
| DAY2 | Reception | Radio; bookings; cash up. |
| DAY3 | Reception | Folded envelopes; check ins; key check; cash up. |
| DAY4 | Reception | Radio; telephone; switch board. |
| DAY5 | Reception | Check ins; bookings; radio; telephone. |
| DAY6 | Reception | Float; radio; telephone; cash up. |
| DAY7 | Reception | Typed Evaluation forms complaint/comments into system. Radio; telephone. |
| Summary of experience gained: | ||
| Will be able to handle guests on my own, will be able to direct and inform guests when they ask a question in person or via telephone. Reception’s the heart of a resort, nature reserve. Because that’s where most of the money and organization takes place. | ||
